This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase from PUZZLY ART – FZCO , WHITEFOREST OÜ, and VB EOOD.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the order information we generally collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
-Administer, operate, facilitate and manage your relationship with PUZZLY ART – FZCO, WHITEFOREST OÜ, and VB EOOD and deliver the Services
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
-To satisfy our record-keeping and transfer agency obligations under applicable laws, rules, and regulations
- Provide you with information about our current Services, including onboarding materials, the availability and terms of new investment opportunities, reminders, and information about your previous investments.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Ecwid.com to power our online store - you can read more about how Ecwid uses your Personal Information here:
https://support.ecwid.com/hc/en-us/articles/360000... . We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights otherwise.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information about targeted advertising, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-on....
You can opt-out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you want to exercise this right, please get in touch with us through the contact information below.
EUROPEAN ECONOMIC AREA RESIDENTS:
Suppose you are an individual residing in the European Economic Area (“EEA”). In that case, we only collect and process information about you where we have legal bases for doing so under applicable EU laws, including the General Data Protection Regulation (“GDPR”). The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:
We need it to provide you with the Services, including to operate the Services, perform a contract with you, take necessary steps before performing a contract or at your request, provide customer support, and protect the safety and security of the Services;
It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promotes the Services, to personalize services you receive, and protect our legal rights and interests;
You give us consent to do so for a specific purpose, or we need to process your data to comply with a legal requirement. If you have agreed to our use of information about you for a specific purpose, you may change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because a third party (e.g. your employer) or we have a legitimate interest in doing so, you may object to that use, though, in some cases, this may mean no longer using the Services. To do so, please email us at hello@promethean.house
In case of a data breach, we will endeavor to notify you within 72 hours of detection of a breach that we conclude significant risks to your rights and freedoms under the GDPR. You may also complain to a supervisor authority in the EEA member state in which you reside.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
By subscribing to PUZZLY ART – FZCO and WHITEFOREST OÜ text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number and mail you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or Mailing system. Message frequency is recurring. Consent is not a condition of purchase. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt out by any means other than texting the above opt-out commands is not a reasonable way of opting out.
CHILDREN AND TEENS
Due to federal law (as reflected in the Children's Online Privacy Protection Act), WE DO NOT ALLOW INDIVIDUALS WHO WE KNOW ARE UNDER 18 TO PARTICIPATE IN OUR WEBSITE OR SERVICES. YOU MUST BE AT LEAST 18 YEARS OLD TO USE OUR WEBSITE AND SERVICES. Please understand that we cannot necessarily tell if a user is providing us with their actual age. If a parent or guardian knows their child has provided us with information without their consent, they should contact us at hello@promethean.house. We will delete such information from our files within a reasonable time.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, don't hesitate to contact us by mail at hello@promethean.house.
PUZZLY ART – FZCO
Dubai Digital Park,
Dubai Silicon Oasis; Dubai, UAE
hello@promethean.house