Terms & Conditions
Welcome to the Promethean House website. This site is operated by PUZZLY ART – FZCO and VB EOOD. Throughout the site, the terms “we,” “us,” and “our” refer to PUZZLY ART – FZCO and VB EOOD.
By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms stated here, please do not use this website.
1. General Terms
✔️ By agreeing to these Terms, you confirm that you are of legal age in your country or have the necessary consent to use this website.
✔️ You must not use our products or services for any illegal or unauthorized purpose.
✔️ Any violation of these Terms will result in an immediate termination of services.
2. Use of the Website & Services
✔️ The content on this website is for general information only and may not always be accurate, complete, or up-to-date.
✔️ We reserve the right to modify or remove any part of the website at any time without prior notice.
✔️ You agree not to copy, sell, resell, exploit, or misuse any part of the Service without our express written permission.
3. Prices & Product Availability
✔️ Prices are subject to change without prior notice.
✔️ We reserve the right to modify or discontinue any product or service without notice.
✔️ Certain products may only be available online and may have limited quantities.
4. Orders & Payments
✔️ We reserve the right to limit or cancel orders at our discretion.
✔️ Orders may be restricted by customer account, credit card, billing, or shipping address.
✔️ You agree to provide accurate and complete purchase and account information for all transactions.
✔️ If we make changes to an order, we may attempt to notify you using the email or phone number provided during purchase.
5. Refunds & Cancellations
✔️ Our Refund Policy (if applicable) will outline the process for cancellations and refunds.
✔️ In case of cancellation, any fees already paid may be non-refundable unless stated otherwise.
6. Privacy & Personal Data
✔️ Your personal information is collected, stored, and processed according to our Privacy Policy.
✔️ By using our services, you agree to the collection and use of data as described in our Privacy Policy [link to privacy policy].
7. User Comments & Content
✔️ If you submit any ideas, suggestions, or content, we reserve the right to edit, publish, distribute, or use it without compensation.
✔️ You agree that your comments will not be abusive, unlawful, or violate any third-party rights.
✔️ We reserve the right to monitor, remove, or edit any content deemed inappropriate.
8. Prohibited Uses
You may not use our site or services for:
❌ Any illegal or fraudulent activity
❌ Violating copyrights, trademarks, or intellectual property rights
❌ Uploading viruses, malware, or harmful code
❌ Harassment, discrimination, or hate speech
❌ Attempting to hack, spam, or disrupt the security of our services
Any violation of these terms may result in termination of access to our services.
9. Limitation of Liability
✔️ We do not guarantee that our services will be error-free, uninterrupted, or secure at all times.
✔️ We are not responsible for inaccuracies or damages resulting from the use of our website.
✔️ In no case shall PUZZLY ART – FZCO, VB EOOD, or their affiliates be liable for losses, damages, or indirect consequences arising from the use of our services.
10. Termination of Service
✔️ These Terms & Conditions remain in effect until terminated by either party.
✔️ You may stop using our website at any time.
✔️ We reserve the right to suspend or terminate your account for violations of these Terms.
11. Governing Law
✔️ These Terms & Conditions are governed by the laws of [Country/Region].
✔️ Any disputes or claims will be resolved in the appropriate courts of [Country/Region].
12. Changes to These Terms
✔️ We reserve the right to update or modify these Terms at any time.
✔️ It is your responsibility to review this page regularly for updates.
✔️ Continued use of our website after changes have been made means you accept the new Terms.
📌 Contact Us
For questions about these Terms & Conditions, you can contact us at:
📩 Email: hello@promethean.house
📍 Address:
PUZZLY ART – FZCO
Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
📍 Europe Office:
VB EOOD
Blvd. “James Bourchier” 76A, Sofia, Bulgaria
✅ By using this website, you confirm that you have read and accepted these Terms & Conditions
