Terms & Conditions

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Terms & Conditions

Welcome to the Promethean House website. This site is operated by PUZZLY ART – FZCO and VB EOOD. Throughout the site, the terms “we,” “us,” and “our” refer to PUZZLY ART – FZCO and VB EOOD.

By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms stated here, please do not use this website.

1. General Terms

✔️ By agreeing to these Terms, you confirm that you are of legal age in your country or have the necessary consent to use this website.

✔️ You must not use our products or services for any illegal or unauthorized purpose.

✔️ Any violation of these Terms will result in an immediate termination of services.

2. Use of the Website & Services

✔️ The content on this website is for general information only and may not always be accurate, complete, or up-to-date.

✔️ We reserve the right to modify or remove any part of the website at any time without prior notice.

✔️ You agree not to copy, sell, resell, exploit, or misuse any part of the Service without our express written permission.

3. Prices & Product Availability

✔️ Prices are subject to change without prior notice.

✔️ We reserve the right to modify or discontinue any product or service without notice.

✔️ Certain products may only be available online and may have limited quantities.

4. Orders & Payments

✔️ We reserve the right to limit or cancel orders at our discretion.

✔️ Orders may be restricted by customer account, credit card, billing, or shipping address.

✔️ You agree to provide accurate and complete purchase and account information for all transactions.

✔️ If we make changes to an order, we may attempt to notify you using the email or phone number provided during purchase.

5. Refunds & Cancellations

✔️ Our Refund Policy (if applicable) will outline the process for cancellations and refunds.

✔️ In case of cancellation, any fees already paid may be non-refundable unless stated otherwise.

6. Privacy & Personal Data

✔️ Your personal information is collected, stored, and processed according to our Privacy Policy.

✔️ By using our services, you agree to the collection and use of data as described in our Privacy Policy [link to privacy policy].

7. User Comments & Content

✔️ If you submit any ideas, suggestions, or content, we reserve the right to edit, publish, distribute, or use it without compensation.

✔️ You agree that your comments will not be abusive, unlawful, or violate any third-party rights.

✔️ We reserve the right to monitor, remove, or edit any content deemed inappropriate.

8. Prohibited Uses

You may not use our site or services for:

❌ Any illegal or fraudulent activity

❌ Violating copyrights, trademarks, or intellectual property rights

❌ Uploading viruses, malware, or harmful code

❌ Harassment, discrimination, or hate speech

❌ Attempting to hack, spam, or disrupt the security of our services

Any violation of these terms may result in termination of access to our services.

9. Limitation of Liability

✔️ We do not guarantee that our services will be error-free, uninterrupted, or secure at all times.

✔️ We are not responsible for inaccuracies or damages resulting from the use of our website.

✔️ In no case shall PUZZLY ART – FZCO, VB EOOD, or their affiliates be liable for losses, damages, or indirect consequences arising from the use of our services.

10. Termination of Service

✔️ These Terms & Conditions remain in effect until terminated by either party.

✔️ You may stop using our website at any time.

✔️ We reserve the right to suspend or terminate your account for violations of these Terms.

11. Governing Law

✔️ These Terms & Conditions are governed by the laws of [Country/Region].

✔️ Any disputes or claims will be resolved in the appropriate courts of [Country/Region].

12. Changes to These Terms

✔️ We reserve the right to update or modify these Terms at any time.

✔️ It is your responsibility to review this page regularly for updates.

✔️ Continued use of our website after changes have been made means you accept the new Terms.

📌 Contact Us

For questions about these Terms & Conditions, you can contact us at:

📩 Email: hello@promethean.house

📍 Address:

PUZZLY ART – FZCO

Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE

📍 Europe Office:

VB EOOD

Blvd. “James Bourchier” 76A, Sofia, Bulgaria

✅ By using this website, you confirm that you have read and accepted these Terms & Conditions

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